PRIVACY POLICY
Raking Brace Ltd ("we," "our," "us") operates the website www.rakingbrace.com and provide desktop applications. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you utilize our products. By accessing or using our products, you consent to the practices described in this Privacy Policy.
Scope of This Privacy Policy
This Privacy Policy covers all Raking Brace Ltd websites and desktop applications, (collectively referred to as "Services"). By using our Services, you agree to the collection and use of information as detailed in this policy.
Information Collection and Usage
Personal Information: We may collect and process various types of personally identifiable information ("Personal Data") to contact or identify you. This includes:
- Name
- Company name
- Email address
- IP address
- Device details (e.g., computer name, browser version, operating system)
- Autodesk ID
- Autodesk Revit Username
Legal Bases for Processing
We process your Personal Data based on the following legal grounds:
- Consent: Obtained for marketing communications and non-essential cookies.
- Contractual Necessity: Required for fulfilling our contractual obligations to you, such as providing services, support or processing orders.
- Legal Obligation: Needed to comply with legal requirements, such as accounting and auditing.
Data Collection Methods
We gather data directly from you when you:
- Register online or place orders for our products and services at www.rakingbrace.com
- Purchase our Applications from the Autodesk App Store apps.autodesk.com
- Use our website or, desktop Applications.
Purposes for Data Usage
We utilize the collected data for the following purposes:
- Service Provision: To process orders, manage accounts, provide support, and fulfill contractual obligations.
- Marketing: With your consent, to send special offers, updates, and marketing communications.
- Service Enhancement: To analyze usage data and improve our services and user experience.
- Security: To maintain the security and integrity of our services.
- Analytics and Research: To generate aggregate statistical data and conduct market research.
- Fraud Prevention: To verify the authenticity of our services and prevent fraudulent activities.
Data Retention Policy
We retain your Personal Data as follows:
- For Accounting and Auditing: Indefinitely, as required by legal obligations.
- For Other Processing: Until you request deletion or until it is no longer necessary for the purposes for which it was collected.
Data Sharing and Transfers
Third-Party Service Providers: We may share your data with third-party providers to help deliver our services. This includes:
- Hosting Providers: Such as Wix.
-Online Digital Retailers: Such as the Autodesk App Store.
- Payment Processors: Such as PayPal.
- Analytics Services: Such as Google Analytics (if applicable).
International Data Transfers: If your data is transferred outside the European Union, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or other legally recognized transfer mechanisms, to protect your Personal Data.
Data Security Measures
We prioritize the security of your Personal Data and implement commercially reasonable measures to protect it. However, no method of internet transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.
Your Data Protection Rights
Under GDPR, you have the following rights:
- Right to Access: Request copies of your personal data.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data.
- Right to Restrict Processing: Request restriction of data processing.
- Right to Object: Object to data processing.
- Right to Data Portability: Request transfer of your data to another organization or directly to you.
To exercise any of these rights, please contact us at support@rakingbrace.com.